Shipping and return policies for Haze
- Shipping Info
All items shipped via Australia Post.
- Return Policy
Contact Executive Records before returning any items.
You can return the product within 30 days of delivery.
The product must be in new condition.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Executive Records and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return.
Executive Records will make a refund of eligible returns via PayPal.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Executive Records is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.